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Unable to Install Elementor Pro

W

Wendell265

New Member
When I try to install Elementor Pro I get the error message "Destination folder already exists. Plugin installation failed." The solution is to delete the existing Elementor Pro folder from the WordPress plugins folder using FTP. There is an elementor folder, but not an elementor pro folder in the plugins folder. Two help tickets to Elementor have generated no response. Can someone help me?
 
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