Unable to Install Elementor Pro

[Wendell265]

When I try to install Elementor Pro I get the error message "Destination folder already exists. Plugin installation failed." The solution is to delete the existing Elementor Pro folder from the WordPress plugins folder using FTP. There is an elementor folder, but not an elementor pro folder in the plugins folder. Two help tickets to Elementor have generated no response. Can someone help me?

 

[Koni Kodes]

I'm sorry.
See if this article helps:

How to Install Elementor Pro: Full Guide | Elementor

This guide walks you through the entire process of installing and activating Elementor Pro on your WordPress site.

docs.elementor.com

If that doesn't work you should probably contact [email protected]elementor.com by email.