By using’s services you agree to our Cookies Use and Data Transfer outside the EU.
We and our partners operate globally and use cookies, including for analytics, personalisation, ads and Newsletters.

  • Join the Best Unofficial Elementor Support forum

    Provide or get advice on everything Elementor and Wordpress, ask questions, gain confirmation or just become apart of a friendly, like minded community who love Wordpress and Elementor

    Join us!
elementor official

Unable to Install Elementor Pro



New Member
When I try to install Elementor Pro I get the error message "Destination folder already exists. Plugin installation failed." The solution is to delete the existing Elementor Pro folder from the WordPress plugins folder using FTP. There is an elementor folder, but not an elementor pro folder in the plugins folder. Two help tickets to Elementor have generated no response. Can someone help me?


  • Error Resolution .JPG
    Error Resolution .JPG
    50.1 KB · Views: 85
  • Capture EP plugins directory 2.JPG
    Capture EP plugins directory 2.JPG
    72.6 KB · Views: 94

Latest posts

Latest Resources

Other Elementor Resources

elementor official