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Template section gone from menu?

A

AmberElferink

New Member
Hi,

Half a year back I have worked a lot on a new website with elementor. Now, I want to adjust something in the footer I thought I had made with the Templates feature of Elementor. (I remember that I did a lot of customizing on the header, so it pretty much must be what I have used.) However, after updating Wordpress to Version 5.2.1, Elementor to 2.5.16 and Elementor Pro to 2.5.9, I cannot find the elementor templates section anymore.
Normally, it was always located here:
1560618419946.png

In the new version, it is gone, and I cannot find my header and footer templates (which are still visible on the website itself) to edit.

1560618375743.png

Where has this function moved to? I tried the Templates button below Elementor, but my header is not there, only a screen temporary screen to show in maintenance mode.
 
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P

pierrecor

New Member
I have the same question. I have created an elaboborate header to be reused but cannot access the template and it it cumbersome to recreate it from start every time I want to use it.

Perhaps we need to open a ticket with Elementor.
 
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A

AmberElferink

New Member
Can be a good idea @pierrecor. Where can you open a ticket though? I cannot really find a place
to submit a ticket. Do you know where I can do that? Elementor pro ran out a few months ago for me.
 
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P

pierrecor

New Member
I have found out what's cooking. The header and foorter is saved as themes and when you open the theme builder it might be there as in the image. There is a menu option to export the header "theme". I have not tested it yet and it will appear in the template library - have some visitors now.

1564578995962.png
 
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