Pop Ups not working

[balbigolf]

I created a pop up. It shows up correctly on my page but when I enter an email address and click submit it simply says "an error occured" but I have no idea what the error is.

How can I fix this please?

 

[be2428]

I am having this exact same issue. Does anyone know of a solution to this problem?

 

[mstemp]

I'm getting the same error. Anybody figure this out?

 

[Ahein]

Also happening to me and I already chose several different template popups and all give the same error. Very weird no one in this Elementor forum can reply with a solution for this, considering how easy it was to find this page on a google search and for how long this problem is reported here.

 

[3quid]

Isn't that an issue with the form submission though, not the popup?

 

[Ahein]

Isn't that an issue with the form submission though, not the popup?

Good question. No idea. "An error occurred" is very vague.

 

[3quid]

I'd try making sure that your site can send email first. If not, some kind of SMTP work/plugin needed

 

[3quid]

(that is assuming that the form is trying to send an email?)

 

[Ahein]

I'd try making sure that your site can send email first. If not, some kind of SMTP work/plugin needed

The website is able to send emails through a sales funnel created in Cartflows, so I don't think that's the problem. Thanks anyway.

 

[robcltv]

The website is able to send emails through a sales funnel created in Cartflows, so I don't think that's the problem. Thanks anyway.

Same scenario. Cartflows emails work, contact form emails work, just the popup not working.

 

[robcltv]

The website is able to send emails through a sales funnel created in Cartflows, so I don't think that's the problem. Thanks anyway.

I figured it out. Go to the advanced tab and change the ID field to Name and Email or whatever you name them in the content area

 

[Ahein]

I figured it out. Go to the advanced tab and change the ID field to Name and Email or whatever you name them in the content area

I'm pretty sure I already did this and had the same problem. I will try again on a new created popup. Thanks.

 

[jacobbarlee]

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