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Question Password Reset not raising alert for unregistered users with Storefront Theme

M

madeleine

New Member
The password reset fails to display "Invalid username or email" alert. It just reloads the page.

For registered users it does present the correct "Password reset email has been sent." alert and send a valid password reset email.

Disabling Elementor Pro restores correct functionality and " Invalid username or email" is then displayed for unregistered emails. Similarly disabling Storefront restores correct function.

This is occurring in a migrated website that has gone live. Disabling Elementor Pro or Storefront is not an option.

I've tested it in a stripped down test site with an unaltered storefront theme and found the same results.

Any help will be very much appreciated!
 
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