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Question How to fix single product display issue when using Elementor Pro and WooCommerce product addons extension?

M

Margaret Reach

New Member
Hello,
I'm new to this forum and hope that one of you brilliant people can help me resolve a conflict between Elementor Pro and WooCommerce product addons.

I've updated a WooCommerce product using the WooCommerce product addons extension - simply added a short text addon (name) to the product. For some reason, the product display shows the custom addon 'munged' together with the Add to Cart section. Any custom addon that I include with the product is anchored to the Add to Cart section. According to WooCommerce, there is a conflict between Elementor and WooCommerce.

WooCommerce support says that it's an Elementor styling issue and I need to contact Elementor support (which I've done, but haven't received an answer). I've attached a snippet of the html code that is causing a problem, along with the product display.

My questions:
1) Has anyone experienced this issue and is there a workaround?
2) Is there any other product addon extension that is more likely to work well with Elementor?
3) How long does it take to get support from Elementor support team? I feel like it's a black hole and I'm not sure how long before I can expect some help.

Thanks so much in advance for any help you can provide!
 
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